The referral process

How to refer to KASP

If you wish to use our services all you need to contact us, you can do so by phone, messaging us through the website, by email or even by text. You can also fill in the referral form bellow to be sent through the website or get someone to call on your behalf.  Once we have your details, we will arrange to meet with you within for your initial information session appointment.  Click on each tab to find out more. 

Once you have been referred to KASP either by yourself, family, friend, or by a professional.

You will be invited into the project to meet with one of our counsellors we call this an information session.

This is an opportunity to come to the project, get a sense of the KASP, see where the office is ,the lay out of the rooms , meet with a member of our team  to find out some more about the support and counselling  KASP offers whilst also finding out from you what you are hoping for  .

The session is not about the counsellor asking you lots of questions, this session is more for you to ask questions about what you are looking for even when you are still not sure what you want or need .

This might feel quite daunting especially if you are unsure yourself, especially too if you are looking for support for the first time. Therefore we will try to help at this point too, no point sitting in silence 

Being invited into KASP for an Information session is not though about feeling you have to tell your story ….this is so important to remember that, the story is yours to share, if and when you are ready, if you ever do tell.

Also at this point we will give you some information about the impact and consequences of living with trauma, we call this Psycho-Education.

Some of the information we provide will help you understand your reactions and it can feel like a start.

We will talk about our waiting list and how to access additional support while you are waiting.

We also explain about the process when we are in the position to allocate you a counsellor.

The Information session can take either 1 or 2 sessions, each session can last up to 45mins.

You can come on your own, you can though come with a support person, a worker, friend, parent and they can stay with you if that would be helpful.

An information session opens the door to receive help and support if you feel KASP is the project for you.


Unfortunately,  due to the high demand of our services we do have a waiting list.  After your initial meeting we will place you on the waiting list for the service you require. 

It is also very difficult for us to establish how long you may need to wait as what we offer is long term counselling or support and we cannot predict when a worker will become available.  We understand this is unsettling and difficult but please know we will always do everything is in our power to allocate you to a counsellor as soon as it is possible. 

Agency referral

If you wish to refer someone from your organization you can do so through the phone or  sending the referral form through the website. Over the phone we will ask you  the same details you can see in this form and if you have consent from the person you are referring to us. You can make the call with the person you wish to refer present as well.

Online referral form

Please fill in this form if you wish to self refer or refer a service user from your organization. We will get in touch within one week.

If referring yourself just state "Self"
Please leave this blank if a self referral
(If not is consent given we will not contact the person referred but we will contact referral source)
Please mark all those which apply
Please leave blank if this does not apply to you.
Please leave blank if you answered no to a home visit.

Need more information?

You can give us a call, email or message through the website. We are here to help.